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Terms & Conditions

By using SciPlay (Light & Wonder)'s platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms are subject to change without prior notice.

Eligibility Requirements

To use our platform, you must:

  • Be at least 18 years old (or the minimum age required in your jurisdiction)
  • Not be a resident of countries where social gaming is prohibited
  • Comply with all applicable laws and regulations

Minimum Age Requirements

SciPlay (Light & Wonder)'s platform is intended for users aged 18 and above. By using our site, you confirm that you are at least 18 years old.

Geographic Restrictions

Our services may not be available in some countries due to local laws or regulatory restrictions. SciPlay (Light & Wonder) reserves the right to modify access based on changes in applicable regulations.

Account Registration Rules

To register an account:

  • You must provide accurate and complete information
  • Use only one account per user (see One-account-per-user Policy below)
  • Be prepared for identity verification checks upon request

Identity Verification and KYC

We may require you to verify your identity using government-issued documents or other methods. Failure to comply with these requests may result in restricted access or closure of the account.

Account Accuracy Obligations

You must ensure that all information provided is accurate, complete, and up-to-date.

Account Security Responsibilities

  • You are responsible for maintaining the confidentiality of your login credentials
  • Use strong passwords and keep them confidential
  • Immediately report any security issues to us

Login Credentials and Password Protection

We advise you to use unique usernames and passwords. Remember that SciPlay (Light & Wonder) cannot be held liable if unauthorized access results from weak or compromised passwords.

Restricted Behaviour and Prohibited Activities

You must not engage in:

  • Multiple account creation (see One-account-per-user Policy)
  • Fraudulent activities
  • Collusion with other users for unfair advantages
  • Manipulation of gameplay using external tools

Multi-Accounting and Fraud Prevention

We reserve the right to investigate instances of multi-accounting, collusion or any behavior deemed suspicious.

Bonus and Promotion Rules

Our bonuses are subject to:

  • Wagering requirements (see below)
  • Time limits for redemption
  • Other applicable terms specified by SciPlay (Light & Wonder)

Wagering and Gameplay Conditions

All gameplay is governed by our software's RNG system. You acknowledge that the outcome of each game or round is determined randomly.

Bonus Abuse Prevention

We reserve the right to withhold or void bonuses if we suspect abuse.

Deposits and Withdrawals

We offer various payment methods for deposits but do not support withdrawals from the platform. Any funds held in SciPlay (Light & Wonder)'s wallet are subject to our terms regarding account security, login credentials protection and applicable withdrawal policies as outlined below:

Verification before Withdrawal

Before withdrawing any amount from your wallet or bankroll you may be required by us (or relevant banking institution) to verify identity according to procedures described above.

Processing Time for Deposits/Withdrawals

We process all transactions within 24 hours but reserve the right to delay, suspend or cancel payments as necessary due to security checks or if further documentation is needed. Please note that deposits and withdrawals are subject to third-party processing times over which we have no control.

Responsible Gambling Expectations

Our platform includes measures designed for players to recognize signs of responsible behavior such as setting limits on spending time playing games (time out), amount deposited or withdrawing, tracking gameplay history or locking themselves into a break. SciPlay (Light & Wonder) encourages its users to set and manage their own personal controls but ultimately it's every user's responsibility to gamble responsibly.

Self-Exclusion and Account Restrictions

If you feel your use of our platform has become an issue or you simply want to step away temporarily, we offer voluntary self-exclusions for specific periods (180 days max). Accounts may also be restricted if there are ongoing issues with payments or suspected malicious activity. Repeated attempts at circumventing restrictions will lead to permanent closure.

Game Fairness and RNG Systems

All of our games utilize certified Random Number Generation systems ensuring fairness in each play round. We trust that our robust testing regimen guarantees all users an equal chance of winning when participating honestly.

Technical Interruptions or Voided Gameplay

We aim for continuous service but can’t guarantee it due to technical difficulties beyond our control, server overload situations etc. When this happens we will attempt to notify players in advance whenever possible and make efforts to maintain fair play as much as technically feasible within reason given the interruption type.

Suspension or Closure of Accounts

SciPlay (Light & Wonder) reserves the right at any time without prior warning to suspend your access or terminate an account with immediate effect should it appear likely that you have engaged (or are engaging) in abusive activity, multiple accounts simultaneously etc.

Intellectual Property and Platform Ownership

Our proprietary software is licensed solely for personal non-commercial gaming purposes only. SciPlay (Light & Wonder) retains all rights as owner including any trademarks registered to protect brand identity throughout this contract along with copyright protection on its games, rulesets, user interfaces – everything needed fully comply.

Limitation of Liability

By engaging in activity governed here under it's understood there shall be no implied or express warranty about results; success being solely dependent upon fair play (defined herein), your judgment as to odds/risk level etc. No liability can be sought when such issues inevitably do occur.

Holding us accountable for your misuse, attempts at cheating etc isn't acceptable neither is our obligation towards fairness diminished just because you personally are incapable.

Modification of Terms

These terms and conditions may change over time. When they do we will strive to announce significant revisions publicly here within SciPlay (Light & Wonder) but it remains every user's responsibility – be aware that such alterations might occur occasionally as necessary.

As new regulations become enforced or software updates generate game changes, so these rules must evolve too keeping users on a level playing field.

Contact or Support Guidance

All customer inquiries are managed through our support channels found directly below.